Event WiFi Solution for Mid Devon Show

"The support team on site were amazing and were on hand to deal with any issues and a stream of additional extra connection requirements from Traders. This was all dealt with professionally and nothing appeared to be too much to ask."

Mid Devon Show is a family-focused agricultural show with a mix of dazzling entertainment, scrumptious food, unique shopping, live music, vibrant horticulture, and a peek into farm life. It’s the ultimate celebration of all things Devon.

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With thousands of visitors each year, it’s important that the show runs smoothly, from vendor card payments to gate ticketing and site team communications.

Brief

Set in the beautiful backdrop of rural Devonshire countryside, the Mid Devon Show struggle with 4G and cellular connectivity, especially when the show site hosts it’s thousands of annual visitors.

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With no mobile signal, vendors struggled taking card payments leading to loss in revenue and the longer queues due to multiple failed payment attempts.

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Mid Devon Show came to Bytes Digital looking for:

Strong and reliable WiFi across the site for vendors, gates and staff
A system completely standalone, with no reliance on 4G or cellular
Mesh WiFi, where vendors and staff could roam around the site while still connected

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This was the first time Mid Devon invested in WiFi for their site, and wanted to recuperate the cost by charging vendors a small nominal fee for use of the WiFi on the show days.

Our Solution

After a consultation, and understanding the specific requirements of Mid Devon Show, Bytes Digital recommended a site-wide event WiFi solution.

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With engineers on site to setup stadium-grade WiFi equipment across the site, and satellite backhauls providing ultra high-speed, low latency connectivity across the site, Mid Devon show benefited from a completely managed solution.

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The solution included:

A site-wide mesh WiFi system for Mid Devon Show, providing business-grade WiFi access to devices anywhere on site
On site technical support from the Bytes Digital team throughout the event day itself, ensuring vendors and staff were looked after and keeping the site connected throughout the busy show
Vendor-specific WiFi networks, preventing password sharing between stalls and enabling Mid Devon show to charge for WiFi, generating additional revenue for the show

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During the show, over 2000 devices were connected across the greenfield site, which just 5 days before, had no WiFi or connectivity whatsoever.

“From our first enquiry the team at Bytes Digital made me feel comfortable with their knowledge and expertise in the challenges of providing a Wi-Fi network to a completely green field site. The communication leading up to our event was excellent and everything that was promised was dealt with as expected. On Show Day itself the support team on site were amazing and were on hand to deal with any issues and a stream of additional extra connection requirements from Traders. This was all dealt with professionally and nothing appeared to be too much to ask. We will look forward to working with Bytes Digital in the future.”

Summary

With on site support from Bytes Digital engineers, the show ran without a smoothly. Traders could take card payments throughout the day, preventing long times and keeping the show running seamlessly.

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“The support team on site were amazing” Said Mid Devon Show organisers,“Nothing appeared to be too much to ask.”

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The site-wide mesh network also kept the staff team connected, allowing seamless inter-team communication, even with thousands of visitors on site.

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Mid Devon Show were so pleased with the service, they’ve already book next year’s show

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